Lumina Legal Privacy Policy

At Lumina Legal, we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information when you use our services for contract drafting, legal review, agreement preparation, and legal consultation.

1. Information We Collect

We collect various types of information in connection with the services we provide, primarily to fulfil our contractual obligations and to improve our service offerings. This may include:

• Contact Information: Your name, postal address, email address, and telephone number.
• Professional Information: Your job title, company name, and other business-related details relevant to the legal services you seek.
• Financial Information: Payment details (processed by secure third-party payment processors) for billing purposes. We do not store full credit card numbers on our servers.
• Case-Specific Information: Details, documents, and communications related to your legal matters for which you engage our services, such as contract specifics, legal review requirements, and consultation notes. This information is highly confidential and handled with the utmost care.
• Communication Data: Records of communications between you and our team, including emails and other correspondence.
• Technical Data: Information about your use of our online platform, such as IP address, browser type, operating system, and access times. This is collected for website optimisation and security and does not identify you personally.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and manage our legal services, including contract drafting, legal review, agreement preparation, and legal consultation as per your instructions.
• Communication: To communicate with you regarding your matters, updates, and to respond to your inquiries.
• Billing and Administration: For invoicing, payment processing, and internal record-keeping.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and professional obligations, including anti-money laundering checks where required.
• Security: To maintain the security and integrity of our services and to prevent fraud.
• Service Improvement: To analyse how our services are used and to improve our website and offerings.

3. Legal Basis for Processing (GDPR)

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it:

• Performance of a Contract: We process your data to fulfil our contractual obligations when you engage us for legal services.
• Legal Obligation: We may process your data where required to comply with a legal or regulatory obligation.
• Legitimate Interests: We may process your data for our legitimate interests, provided these do not override your fundamental rights and freedoms. This includes improving our services and ensuring the security of our platform.
• Consent: In certain limited circumstances, we may rely on your explicit consent for specific processing activities.

4. Disclosure of Your Information

We do not sell your personal data. We may disclose your information to:

• Service Providers: Trusted third-party service providers who assist us in operating our business and providing our services (e.g., IT support, payment processors, secure document storage). These providers are contractually bound to protect your data.
• Legal and Regulatory Authorities: When required by law or a court order, or to protect our legal rights, property, or safety, or the rights, property, or safety of others.
• Professional Advisers: Our accountants, auditors, and insurers as necessary for professional advice or compliance purposes.

Any such sharing will be in compliance with applicable data protection laws and professional confidentiality obligations.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes using encryption, secure servers, access controls, and regular security assessments. Despite these measures, no system is entirely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically aligns with our professional obligations relating to client records and regulatory compliance periods.

7. Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Websites

Our online platform may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Lumina Legal
B8072, UK
United Kingdom